Customer care

Free standard delivery on all orders. Please note that free delivery is applied to your order at checkout.


Delivery optionsZoneEstimated deliveryCost
Postnord ParcelScandinavia1-3 daysFree
Postnord HomeScandinavia1-3 days10 EUR
Postnord Parcel
Rest of the world2-7 daysFree


Kindly note that delivery to rural addresses can result in longer delivery times.


All orders are shipped with Postnord and requires a signature upon delivery. Postnord usually operates between 9am-6pm on business days. You can specify an alternate daytime delivery address when ordering, for example your work address (recommended). Please note that Postnord cannot deliver to P.O. Boxes or APO/FPO addresses.

Taxes and duties
All orders orders are shipped on a DDP (Delivery Duty Paid) basis, meaning all taxes and import duties are included in the final price. Hence, your order will not be subject to any additional charges.

Insurance
mono insures each purchase during time in transit until it is delivered to you. Orders may require signature upon delivery, at which point responsibility for the shipment passes to you. If you have specified a recipient other than yourself for delivery purpose