Assistance > Shipping information
Free standard delivery on all orders. Please note that free delivery is applied to your order at checkout.
| Delivery options | Zone | Estimated delivery |
|---|---|---|
| DHL GoGreen Plus | Scandinavia | 2-4 days |
| DHL GoGreen Plus | Europe | 2-4 days |
| DHL GoGreen Plus | Rest of the world | 2-5 days |
Kindly note that delivery to rural addresses can result in longer delivery times.
All orders are shipped with DHL GoGreen Plus and requires a signature upon delivery. DHL usually operates between 9am-6pm on business days. You can specify an alternate daytime delivery address when ordering, for example your work address (recommended). Please note that DHL cannot deliver to P.O. Boxes or APO/FPO addresses.
Taxes and duties
All orders orders are shipped on a DDP (Delivery Duty Paid) basis, meaning all taxes and import duties are included in the final price. Hence, your order will not be subject to any additional charges.
Insurance
mono insures each purchase during time in transit until it is delivered to you. Orders may require signature upon delivery, at which point responsibility for the shipment passes to you. If you have specified a recipient other than yourself for delivery purposes.
At Mono, we take our commitment to the planet seriously.
That's why we proudly partner with DHL Express, utilising sustainable aviation fuel (SAF) via theGoGreen Plus service to deliver your orders. By investing in sustainable aviation fuel, we actively reduce the CO2e emissions associated with our shipments, minimising our carbon footprint. We believe it's our responsibility to do what's right for the planet, and we want to empower our customers to make a positive impact too. Together, let's embrace sustainable practices andcontribute to a greener future. Thank you for choosing Mono and joining us in making a difference for our planet.
